CRM Builds
Software that fits how you already work
Off-the-shelf CRMs make you change your process to suit their software. A custom one does the opposite. If your business runs on a spreadsheet and a good memory, this is the step that stops things slipping through the cracks.

What's involved
- Built around your actual process, not a generic sales pipeline
- One place for every inquiry, wherever it came from
- Call notes, follow-ups and reminders attached to the person
- Only the fields you use, nothing to ignore or scroll past
- Your data stays yours and can be exported any time
Probably you, if…
- Leads live in a spreadsheet, an inbox, and someone's phone
- You've tried a big CRM and abandoned it because it fought you
- Following up depends on remembering to follow up
How it goes
- 1
A walk-through
Free, about 30 minutes. You show us how a customer moves from first call to paid job today, mess and all.
- 2
We map it
We lay out the stages, the details worth keeping and the reminders you need. Only what your business actually uses.
- 3
You try it
You get a working version to use on your phone and computer, and we adjust it until it feels natural.
- 4
Move in
We bring over your spreadsheet or contact list so you start with everything in one place, not a blank screen.
Questions people ask
- What is a CRM, in plain words?
- One place that keeps every customer, every call and every follow-up, so nothing depends on memory or sticky notes.
- Will it work on my phone?
- Yes. It opens like an app from your home screen, and follow-ups can show up on your phone's own calendar.
- Can you bring in my spreadsheet?
- Yes. Send us your list and we move it in, with duplicates cleaned up along the way.
- Who owns my customer list?
- You do. You can download everything, any time, in a format any spreadsheet opens.
- How much does it cost?
- It depends on what your business needs, so we quote after a free walk-through. One clear price up front.
- Do you use one yourselves?
- Every day. We run Hot Diggity on a CRM we built ourselves, so we know what works and what just gets in the way.


